We offer free shipping anywhere in the United States excluding Alaska and Hawaii. We can ship to Alaska, Hawaii, or Canada with an additional shipping fee.
We mainly ship through USPS Priority Mail which is generally a 1-3 day delivery timeframe from the time of purchase. Depending on the size and weight, we may elect to ship via FedEx or UPS.
We will email you a tracking number as soon as your order ships. You will be able to track it on our website along with going directly to FedEx, UPS, or USPS. Keep in mind, tracking information typically doesn't show in the online system until 24-48 hours after we printed the label. If you don't see any movement after 48 hours, please contact us so we can look into it.
Once your order has been handed to the forwarder, we are not responsible for any delays or delivery attempts. You will need to directly contact FedEx (1-800-463-3339), UPS (1-800-742-5877), or USPS (1-800-275-8777) to investigate.
In the event you added the wrong shipping address, please contact us as soon as possible. If we have already shipped the order, you will have to wait until we receive the order back before we can ship it to the correct address. You can also purchase the product again and we will refund once we receive the first order is received back.