We ship all products for free in the contiguous United States (lower 48 states) and a flat rate of $35 to ship to Alaska or Hawaii. We also charge a flat rate of $35 to ship to Canada, however, you may have to pay import fees before delivery. For more information about import fees, contact the Canada Border Services Agency.
All products are shipped through USPS, UPS, or FedEx. We pick the fastest shipping option that economically makes sense for the product ordered. If you prefer to pay for an expedited shipping method, please email us before you order so we can provide you with some options.
We will email you a tracking number as soon as your order ships. You will be able to track it on our website along with going directly to USPS, UPS, or FedEx. Keep in mind, tracking information may take up to 36 hours to show in their online system after we print the shipping label. If you don't see any movement after 36 hours, please contact us so we can look into it.
Once your order has been handed to the shipping company, we are not responsible for any delays or delivery attempts. You will need to directly contact USPS (1-800-275-8777), UPS (1-800-742-5877), or FedEx (1-800-463-3339) to investigate. If you are unable to resolve the issue with the shipping company, please contact us.
In the event you added the wrong shipping address, please contact us as soon as possible. If we have already shipped the order, you will have to wait until we receive the order back before we can ship it to the correct address. You can also purchase the product again and we will refund once we receive the first order is received back.